Titanium Auto Works Privacy Policy

Last Updated: August 19, 2026

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Titanium Auto Works respects your privacy and is committed to protecting the personal information you share with us.

 

Information We Collect

We may collect information when you interact with Titanium Auto Works through our website, booking forms, email, text messages, phone calls, Facebook, Instagram, or other communication platforms.

This information may include your name, contact information, social media username or account identifier, vehicle information, messages, comments, service interests, and other information you voluntarily provide while communicating with us.

 

Instagram and Facebook Communications

Titanium Auto Works uses Meta's platform and APIs to help manage customer communications on Instagram and Facebook. If you interact with our social media accounts, including by commenting on a post, sending a message, or responding to a conversation, information associated with that interaction may be processed by our systems to respond to your inquiry, recommend relevant services, provide pricing information, and determine when a member of Titanium Auto Works should personally assist you.

Some customer communications may be processed using automated or artificial-intelligence-assisted systems. These systems are used to assist with customer service and lead qualification. Customers may be transferred to a human representative when appropriate.

 

How We Use Your Information

Information we collect is used to provide quotes, answer questions, recommend appropriate detailing services, schedule services, provide customer support, communicate about your vehicle or appointment, and improve our customer experience.

 

Sharing of Information

Titanium Auto Works does not sell, rent, or trade your personal information.

Information may be processed using service providers and technology platforms necessary to operate our business and provide customer communications. These providers are used only as necessary to support our business operations and services.

 

Data Retention and Deletion

We retain customer information only for as long as reasonably necessary to provide our services, maintain business records, and fulfill legitimate business or legal requirements.

You may request that information associated with your interactions with Titanium Auto Works be deleted by contacting us using the information below.

 

Contact

If you have questions about this Privacy Policy or would like to request access to or deletion of your information, contact Titanium Auto Works at:

 

Titanium Auto Works
Phone: (720) 507-8719
Email: tbrad@titaniumautoworks.com